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We're committed to providing exceptional service across all our offerings - from caring for your little ones to creating lasting memories through our events and custom gifts or our brand new online shop filled with digital products to enhance your own business.

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Frequently Asked Questions

Answers to Frequently Asked Questions

What is Ericksen Collective?

Ericksen Collective is a creative hub founded by Sarah Ericksen, bringing together several passion-driven businesses — Little Trails Daycare, Pop & Pour Parties, TR Designs, and digital resources designed to help others grow, create, and celebrate.

Where are you located?

We’re based in Oak Forest, Illinois, and serve clients throughout the Chicagoland area and online.

How can I contact you?

You can reach us anytime through our contact form or by email — we’ll direct your message to the right part of the Collective.

Do you offer collaborations or custom requests?

Absolutely! Whether you’re looking for a custom design, event service, or resource, we love creative collaborations.

How do I access my digital downloads?

Once you complete your purchase, you’ll receive an instant download link and a confirmation email.

Do you offer refunds on digital products?

Because digital items are instantly delivered, we don’t offer refunds — but we’re happy to help if there’s a problem with your file.

Little Trails: Is your handbook, polices and procedures available to download?

Yes! You can find a digital download by clicking on the "Shop Digital Products" button found at the top of our home page.

Pop & Pour Parties: Do you deliver and install balloon designs?

Yes — we offer full delivery and setup options across the Chicagoland area.

Pop & Pour Parties: How far in advance should I book?

We recommend booking 2–4 weeks in advance, especially during busy times like graduation season & the end of year holiday season.